Hi, I'm Kelly

Digital Strategist
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I’m passionate about working with awesome people to create and manage websites, apps, and content that people actually use and enjoy.

My Work


Content Strategy / Website Build / Taxonomy / User Experience

Walden University

Website Build / Content Strategy / Lead Generation Microsite

M Health Fairview

User Experience / Website Redesign / User Research

My Skills


Requirement Gathering

  • I proactively engage stakeholders, and conduct thorough user & market research to ensure that goals are achieved and requirements are met.


Timelines and Deliverables

  • I stay on track and on target by facilitating comprehensive scoping and planning activities with all team members before and throughout projects.


Teammates, Clients, and Vendors

  • Understanding and catering to each person’s preferred communication styles helps me build relationships with clients, team members, and stakeholders.


Content, IA, and UX

  • I aim to improve user experience on the front-end and creates efficiencies for content managers on the back-end by building framework for web content.


Performance Reporting

  • Digging into website analytics and user data allows me to find user bottlenecks, report on performance, and uncover new opportunities.


From Tweets to Tech Specs

  • Knowing what the consumer wants—and what it takes to create that experience—allows me to write anything from a blog post or microcopy to UI specs.

About Me

Kelly Pollhammer headshotGrowing up in Westminster, MD I always wanted to work in the “big city” of Baltimore. After all, there’s nothing better than a crab feast in the summer with the O’s game on in the background and a fresh-squeezed Orange Crush to drink.

I now live and work in Baltimore, making time to travel somewhere new each year, and am on a never-ending quest to find the coolest and cuddliest hypo-allergenic dog to adopt.

Why Digital Strategy?

In 2014 I had this “ah-ha!” moment that I’ll never forget. I realized that by putting just a bit of structure to some cluttered, lackluster content, to elevate a theme and provide some direction, that I could actually influence and improve a user’s website experience.

One thing led to another and I now have over 6 years of experience creating and optimizing complete digital experiences.

Contact me if you’d like to hear about my work, or if you think that together we could make the web a better place.


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Let's get in touch

Want to discus your ideas for a new project or just want to say hi? Either way, I'd love to connect with you. Just fill out the form here or contact me directly via the details below.

Contact details
pollhaka@gmail.com (443) 244-2224